Help and FAQ.

Whether you’ve got questions about banking online, your credit card or opening a business account, we’ve got answers.

Personal banking.

Get answers to your questions about LBCDirect, the mobile app, credit cards, banking fees and more.

Need to replace your client card or find our branches? We can answer those questions, and many more.

Get updates as well as details on all the actions we've taken following the September 2023 service interruption.